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AltiWare Classic Edition™ (CE)
More Than a Phone System. The New Standard for Business Communications
Also see: Altiware CE Feature Outline
Selecting the right phone
system is a critical move for any business. This is especially true for small to mid sized
businesses where every investment must produce results. AltiWare Classic Edition's (CE)
advanced phone system software gives you more ways than ever before to work faster, do
more and achieve the maximum results.
AltiWare CE harnesses the power of
Windows NT to bring you a new class of telecom server. Combined with AltiGen's Quantum board(s) AltiWare CE delivers the full range
of powerful features you've come to expect from AltiGen; a world class PBX, auto-
attendant, voice mail, email server, One Number Access, internet integration and the
critically acclaimed Boomerang feature.
AltiWare CE is the ideal solution
for organizations that demand a rock solid phone system that is unsurpassed in ease of use
and flexibility. AltiWare CE's is simple yet powerful with a full range of telecommuting
features designed expressly for the fast-track business. AltiGen also gives you the peace
of mind that comes from choosing a telecommunications system from the established leader
in CTI technology.
We know how critical it is for
your business to stay competitive so all AltiGen products are backed by an easy upgrade
path. This ensures that your organization will be guaranteed today's most innovative
communications solutions. The AltiServ telecom server can also grow as your business grows
because AltiGen's all-in-one Quantum board makes it easy to add lines and extensions. This
makes AltiWare Classic Edition the smart choice for businesses that demand today's most
advanced telecommunications system coupled with the benefit of streamlined operations.
Full Featured PBX
AltiWare CE includes the switching capability found in standard PBX and key phone systems,
plus much more. AltiWare CE is more than a phone system. It's a complete communications server.
Automated Attendant
The AltiGen Auto Attendant may be used primary or secondary to a live operator. Callers
can key in a specific extension or dial by name to quickly and easily reach their intended
party. AltiGen' s Auto Attendant is easy to use with programmable menus that usher callers
to their destination. After hours, it can be used to relay company or product
information. Users can easily access their voice mail and numerous other features using
the Auto Attendant.
Voice Mail
AltiWare CE provides powerful voice mail capability designed expressly for the fast
tracked business. With traditional phone systems, adding voice mail generally
requires connecting a separate voice mail server or purchasing extra add-on cards.
AltiWare CE includes a feature packed voice mail system providing for virtually an
unlimited number of permanent or guest users.
Automatic Call Distribution
AltiWare CE provides Workgroups and Call Queuing capability for informal call center
applications. Traditionally a very expensive add-on, this is an important tool for
increasing productivity within your organization. AltiWare CE supports up to 32
workgroups, with up to 64 members per group. If all lines are busy in a workgroup
callers are forwarded to a queue and distributed on a first available member or round
robin basis. While in queue callers can be played music or a sequence of recorded
messages. Your customers have the option of transferring out of the queue to the operator
or voice mail at any time. Whether you have 3 people or 80 people, you can handle your
incoming calls more efficiently and provide customer service on par with Fortune 500
companies.
Internet Integration
AltiGen expands telecommunications through the Internet to provide solutions worldwide.
Use a Web browser to manage your personal phone settings and messaging options from
anywhere, at anytime.
System Administration
AltiWare CE is unsurpassed in ease of administration. Intuitive Windows interface and
automatic configuration features make AltiWare CE a breeze to administer.
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