|
AltiGen's Digital T1 Offering Expands Phone System Capacity and Lowers Phone Bills for Small and Mid-Sized Businesses
|
|
New AltiWare Open Edition (OE) R3.0 and Triton T1 PCI Board Offer an Unparalleled Flexible Voice T1 Solution
|
|
FREMONT, Calif., May 3, 1999 --
AltiGen Communications, Inc., a leading provider of computer telephony (CT) solutions,
today announced the availability of digital T1 for its NT-based AltiServ telephone system.
Designed specifically for businesses demanding T1 service, the AltiWare OE R3.0 phone
system provides increased capacity to support AltiGen's new T1 board.
|
|
With this announcement, AltiGen is
once again protecting the customer's investment by continuing to enhance the flexibility
of AltiServ systems. By offering digital T1 voice service support, AltiGen customers are
able to lower their monthly telephone service expenses as a result of T1 service being
more cost effective than individual analog telephone lines. With the addition of T1, the
capacity of the AltiServ has been increased to enable businesses with up to 160 users to
take advantage of today's most advanced telecommunications system.
|
|
"Simplicity and tremendous
cost savings were the compelling reasons for adding T1 to our AltiServ system," said
Mick Galvin, president of Qantel Technologies, Inc. "We are now able to deal with one
service provider for our voice and data T1 lines and save between $2,000-$3,000 each month
on the bills as a result. It's a tremendous savings!"
|
|
More Value To Customers
|
|
Lowered monthly telephone service expenses is one of the key benefits customers will experience as a result of AltiGen's digital T1 voice services support. Other advantages include:
|
|
Increased Line Capacity: The capacity of the AltiServ system has been increased to enable businesses with up to 160 users to take advantage this new increased connectivity option.
|
|
High Voice Messaging Capacity Built-in: As a by-product of digital T1 support, AltiGen's AltiServ telephony
system can offer business customers greater voicemail support at an affordable price. The
heart of AltiGen' new Triton T1 PCI board uses the latest and most powerful DSP technology
available, providing up to 24 channels for digital trunks, and an unprecedented 24
voicemail ports. This voicemail capacity comes at no charge where AltiGen's competition
demands tens of thousands of dollars for the same capability.
|
|
Versatile Trunk Functionality: Each of the 24 digital channels has the flexibility to support either inbound, outbound,
or DID trunks. AltiGen's Triton T1 trunks also deliver the functionality most often
demanded by call center applications; calling party identification through ANI, DNIS, and
Caller ID on a per channel basis. With this release of AltiWare also comes
AltiConsole R3.0, an updated version of AltiGen's popular client application that gives
AltiWare users the power of an operator console on their computer.
|
|
T1 PCI Card: The Triton board comes ready for PCI slots allowing more ISA slots for analog interfaces as well as
taking advantage of PCI designs. This is one factor in achieving greater system capacity.
|
|
The Award-Winning AltiServ Platform
|
|
AltiGen's telecommunications
server continues to integrate AltiServ's telephony capabilities with a Microsoft Windows
NT server running an Intel processor. Applications include full- featured PBX,
corporate-strength voice mail, extensive ``follow-me" features, call/voice
processing, auto attendant, basic automatic call distribution (ACD), an e-mail server
Internet-based extension configuration and remote system administration. AltiServ
capabilities are managed through a single point of administration.
|
|
Pricing and Availability
|
|
AltiGen products are available from authorized resellers. The Triton T1 board is supported by the new AltiWare OE R3.0 software
|
|
AltiWare OE R3.0 pricing is based
on number of users or telephones to ensure maximum flexibility and value. Five
AltiWare OE R3.0 options are currently available: 8-user, 16-user, 32-user, 64-user
and 128-user. For 128 users, the price is $38 per user. To find the nearest
authorized AltiGen reseller, customers can call 1-888-ALTIGEN. AltiGen supports all its
products with a one-year warranty.
|
|
About AltiGen
|
|
AltiGen Communications, Inc., is the leading provider of "All-in-One" telecommunication servers that are fully
Y2K compliant. Its products represent the convergence of computers, telephone
systems and the Internet into a single Microsoft Windows NT-based multi-media platform. PC
Magazine and PC Week have awarded AltiGen the 1999 Editor's Choice Award and 1998
Analyst's Choice Award, respectively. Computer Telephony Magazine awarded AltiGen a
"Product of the Year" for 1998, as did CTI Magazine. In addition, Frost and
Sullivan recently awarded AltiGen their prestigious "1998 Market Engineering Customer
Focus Award" and "1998 Market Engineering Product Innovation Award" while
CMP Media honored the company with both their Editors' Choice and Best Voice Integration
Product awards in the U.K.
|
E-Mail us now!
